Intelligent Scheduling

Intelligent Scheduling

Qualify, route and book in one governed path, with no per-seat pricing and no cap on bookings.

Intelligent Scheduling qualifies a lead, routes it to an owner and books the meeting in one path.

Qualify

Resolve the person and company from the email, then apply your fit and territory rules.

Route

Existing owners, territories, round robins and approved exceptions. → Routing

Schedule

The matched rep's real availability, in the same interaction. No "someone will be in touch".

Measure

Every meeting, its owner, and whether it was completed. → Meetings

Schedulers configured in Surface

One scheduler per meeting type, each with its own hosts, duration and routing.

Qualification, by Example

A rule set for one scheduler might read:

Resolved from vanta.com - Vanta · B2B SaaS · Compliance · United States

  Buyer resolved        Vanta · B2B SaaS · Compliance          blocking  ✓
  ICP fit ≥ 70          Scored 92                                        ✓
  Company size ≥ 50     480 employees                                    ✓
  Eligible to book      United States is a covered territory   blocking  ✓

  → Qualified. Route to an owner and offer a calendar.

Blocking rules stop the path. Non-blocking rules inform it without gating. Which of your rules are which is set up with you, so ask your FDE for the rule set on a given scheduler.

What It Replaces

CapabilityNotes
Qualification-aware routingBuyer context and fit rules decide who enters the path at all
Ownership and territory rulesExisting owners, territories, round robins, approved exceptions
Instant calendar matchingCorrect rep and an available slot, without a handoff
Unlimited bookingsNo usage caps, overage fees, or per-rep pricing
FallbacksUnmatched or unavailable leads go to a controlled review path, not a dead end
CRM write-backOwner, decision, meeting and context sync to your CRM

Where It Plugs In

Scheduling sits at the end of a form, or fires from a workflow for leads that qualify later. Both read the same lead record, so the rules need no second copy of your ICP.

Replace per-seat scheduling

Routing, qualification and booking in one system, priced without a per-rep line.

See the pricing

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