Referral Program

Who is eligible to participate?

The program is open to current Surface customers and approved Surface partners. Surface employees and their immediate family members are not eligible.

How can I refer someone?

Email the prospective customer's name, company, and contact details to hello@withsurface.com. Please make the introduction before the company begins an active sales process with Surface.

Self-referrals, referrals for your own employer, and companies already in an active Surface sales process are not eligible.

What is the reward?

Rewards are based on the referred customer's first Surface subscription:

Rewards are issued by PayPal or as an Amazon gift card within 60 days after the referred customer's first paid invoice, provided the account remains active and in good standing.

How many customers can I refer?

You may refer as many new customers as you like. Rewards apply only to net-new Surface customers; former customers are eligible only after 12 months of inactivity.

What are my responsibilities as a referrer?

Make sure each person has agreed to be introduced and to have their business contact details shared with Surface. Do not use spam, misleading claims, paid advertising, or unsolicited outreach to generate referrals.

What conditions apply?

The referred customer must remain subscribed for at least 60 days. Surface may withhold or cancel a reward when a referral is duplicate, fraudulent, abusive, cancelled, unpaid, or otherwise inconsistent with these terms.

Can the program change?

Surface may change or end the program at any time. Rewards already earned under the terms in effect when a qualifying referral was made will be honored.

How can I get more information?

Email hello@withsurface.com with any questions about a referral or reward.

Legal terms

Surface reserves the right to determine eligibility, resolve duplicate referrals, and withhold or revoke payments when it reasonably suspects fraud or abuse. This includes referrals made solely to collect a reward without a genuine business relationship or accounts that follow a repeated subscribe-and-cancel pattern. Participants are responsible for any taxes associated with their reward.