Gmail
Send email from your own Gmail account as a workflow step, and branch on whether the lead replied.
The card's own line: "Connect your form to your Gmail account to send emails and check for responses." The second half is the interesting one, and it is the reason to pick Gmail over Surface's own email alerts.
Connecting
OAuth, from the Integrations screen. Click Authenticate on the Gmail card and grant Surface access to the mailbox you want mail sent from. Mail goes out as that account, not from a Surface address, which is the point: replies land in a real inbox and threading works.
What You Can Do with It
| Action | Does |
|---|---|
| Gmail Send | Send an email from the connected account |
| Gmail Check Lead Response | Check whether the lead replied, so the workflow can branch on it |
Check Lead Response is what makes this more than a send step. A workflow can send, wait, then take a different path depending on whether a reply arrived, without anything outside Surface watching the mailbox.
Email Alert Is a Different Thing
Surface's own Email Alert action notifies your team that something happened. Gmail Send emails the lead, from a mailbox they can reply to. Both exist; they are not substitutes.
Ready to Get Started?
See it on your own site, or open the app and build the first form.